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Return Policy

At DuduBubuShop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns

You may request a return within 60 days of receiving your order.

To be eligible for a return:

  • The item must be unused, in its original condition, and in the original packaging.

  • Proof of purchase (such as your order confirmation or receipt) is required.

  • Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Return Process

To start a return, please contact our support team with your order details. Once your return request is approved, we will provide instructions on how and where to send your package.

Please do not send your item back without contacting us first, as unauthorized returns may not be accepted.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Your refund will be processed to your original payment method.

  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

  • We recommend using a trackable shipping service to ensure safe delivery of your return.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Personalized or custom-made products

  • Final sale or clearance items

  • Gift cards (if applicable)

Need Help?

If you have any questions regarding your return, refund, or exchange, please contact our support team and we will be happy to assist you.

Thank you for shopping with DuduBubuShop!