60-Day Return Policy

60-Day Money-Back Guarantee

At DuduBubuShop, your satisfaction is our top priority. We proudly offer a 60-Day Money-Back Guarantee to ensure you can shop with confidence.

How It Works

If you are not completely satisfied with your purchase, you may request a return or refund within 60 days of receiving your order.

Eligibility for Returns

To qualify for a refund:

  • The item must be unused, in its original condition, and in the original packaging.

  • Proof of purchase (such as your order confirmation or receipt) is required.

  • Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for a refund.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Your refund will be processed to your original payment method.

  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Return Shipping

  • Returns are free. Once your return request is approved, we cover the return shipping cost, so you never pay to send an item back under our 60-Day Money-Back Guarantee.

  • We will send you the return instructions (and a prepaid label or reimbursement of your return postage) after approving your request.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Personalized or custom-made products

  • Final sale or clearance items

  • Gift cards (if applicable)

Need Help?

If you have any questions regarding your return or refund, please contact our support team at khouloudmanale@gmail.com and we will be happy to assist you.

Thank you for shopping with DuduBubuShop!